Having a plan is important. Paying attention to the plan is more important. Being able to accept that there were flaws in the plan might be even more important. I probably could go on…
But we’ve all been in meetings where exciting ideas are thrown out, everyone is excited — and then nothing happens. Often that’s because you forgot to pick a driver for the bus, other times it may be that you need a more collaborative culture to get the kind of cross-departmental buy-in to make something that may not fit easily into one category.

At one point I was starting a street homeless client group — not a clinical or therapeutic group, but a “customer” group. Because I was tired of working alone, I sent out an all staff email describing the project. Everyone who wrote back got put on the advisory committee–lucky them! But it ended up being actually fun for everyone, as well as incredibly helpful for the project. Having people with different perspectives and experiences with different populations let them come to the table and ask unexpected questions. (And then I wrote them all down…).

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